How To

Understanding your invoice

How your monthly bill is put together.

Your invoice has two possible parts, added together.

The per-seat charge (Standard)

€4.00 per active member, per month — but billed down to the second, not as a flat per-head fee. If someone joins partway through the month, you're only charged for the time they actually had access; the same applies in reverse if someone is removed partway through. You don't need to do anything to get this proration — it happens automatically based on when members were added or removed.

The Plus add-on

If your organization has Plus turned on, an additional flat €40.00 is added — per organization, per month, regardless of how many members you have. Unlike the per-seat charge, this isn't prorated by the second; it's a flat monthly fee for as long as Plus is enabled.

No card required

Organizations are invoiced monthly and pay by bank transfer — there's no credit card on file, and nothing is charged automatically outside of your monthly invoice. See updating your billing details for changing the address or email your invoices go to.

Turning Plus off doesn't take effect immediately — see your Billing page for the exact date it stops being charged. Cancelling your account entirely works similarly outside of your trial period: it's recorded right away, but billing continues through a short notice period rather than stopping mid-cycle.